Brooklands Hotel

Terms & Conditions

Brooklands Hotel {Bournemouth} Ltd

BOOKING TERMS & CONDITIONS

A booking will not constitute a legal contract until it has been confirmed in writing. Brooklands will not be liable for any failure to provide facilities and or services as a result of events outside our control.

In case of unforeseen circumstances your booking may be transferred to another nearby hotel of equal or higher standard

 

DEPOSIT:                                 

A Credit or Debit card secures your booking, we have the right to pre-authorise your card.  Cheques are only acceptable 14 days prior to your booking

PAYMENTS:

Outstanding balances are to be paid on or prior to arrival.

Cash – debit card        credit card 3% charge      cheques are not accepted on arrival or departure

CANCELLATIONS:

For your protection you are advised to insure against all and any eventualities, which may prevent you from taking your offered accommodation.  Cancellations are only accepted in writing, by e-mail or letter. 

             0-3 days            ~          The full amount of your stay will be charged

            4-7 days             ~             The first night will be charged

In the event of an early departure no refunds will be given.

GROUP BOOKINGS:

 The balance of all group bookings must be paid 14 days prior to arrival. If the booking is made within 14 days of arrival, the full amount is payable at time of booking. Groups are checked in at Managements discretion. The lead group name is responsible for the entire group during the duration of the stay. A bond maybe required on arrival.

KEYS:                              

£5.00 will be charged for any key cards not returned on departure or lost. Please keep your key card with you at all times – no night service is provided.

PROPERTY:                             

Brooklands does not accept any responsibility for loss or damage to guest’s property.  Valuables can be handed to reception for safekeeping.

A minimum of £15.00 administration & postage charge will be payable for return of left items

 

VEHICLES:                               

Brooklands offer the use of a free car park for guests only and is limited to one parking space per reservation.  Vehicles are left at owners risk.  Brooklands takes no responsibility for any damaged or loss of vehicles or contents.  Vehicles must be removed from car park on your departure.  Parking is subject to availability & cannot be guaranteed.  Permits must be displayed at all times.

MARRIOTT:                             

Use of the Marriott Leisure Facilities is subject to the Marriott terms & conditions & availability {Leisure passes are not available during August}. £10.00 refundable deposit is required.  For the benefit of other guests please return passes immediately after use.

SMOKING:                                

Brooklands is a non-smoking premise

LIABILITY:                              

Guests are liable for any damage to fixtures or fittings caused by themselves, or other guests within their party.  The guest will agree to pay Brooklands on demand, the amount required to make good any damage.

Accommodation

Brooklands Dining Room